Broadband For Charities

Charities need access to the latest technology to serve communities and those in need.

One vital tool in this sector is a reliable and fast internet connection. Slow, unresponsive internet access can hamper productivity, frustrate staff, and affect service delivery.

Use MID Digital Solutions’ broadband solutions to stay connected and make a difference.

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Fast And Reliable Broadband For Charities

A high-speed internet connection keeps charities in touch with the outside world. It allows immediate communication with stakeholders and beneficiaries and can boost your fundraising initiatives.

Your preferred internet connection depends on the size of your organisation, its location, and current internet usage.

Select from the following MID Digital Solutions broadband connectivity services that align with your charity’s needs:

  • SOGEA (Single Order Generic Ethernet Access)

  • Fibre to the Premises (FTTP)

  • Fibre to the Cabinet (FTTC)

  • Leased Lines

Young man working for a charity organisation on his laptop
Young man working for a charity organisation on his laptop

SOGEA (Single Order Generic Ethernet Access)

SOGEA is perfect for charities with limited budgets. It uses a combination of fibre optic and copper cables to relay information.

SOGEA systems eliminate the need for a telephone line, allowing users to pay only for their broadband service.

This solution offers impressive internet speeds and is easy to install and maintain. It also helps future-proof your charity against the planned Public Switched Telephone Network (PSTN) switch-off in 2025.

FTTP  (Fibre to the Premises)

Unlike SOGEA systems, an FTTP connection delivers fibre broadband internet straight to your charity without the need for copper wiring. It transfers data directly from your ISP to your charity using fibre optic cables. This lack of copper wiring ensures faster and higher-quality data delivery.

FTTP systems can offer download speeds of up to 1 Gbps. They are also less susceptible to interference, offer reduced latency, and enhance data security.

Two doctors looking at medical reports on an iPad
Female doctor in her office in a hospital working on her laptop

FTTC  (Fibre to the Cabinet)

FTTC, like SOGEA, uses a combination of fibre optic and copper wiring to provide internet access.

With this setup, data travels via optic cables from a telephone exchange to a local cabinet. From here, data reaches your premises via underground copper cables.

FTTC broadband for charities offers significantly faster internet speeds than traditional ADSL setups. It is cost-effective, easy to install and maintain, and is more widely available across the UK.

Leased Lines

Considered a premium product, leased lines are perfect for charities with multiple sites and offices.

Leased lines allow for symmetrical speeds, ensuring fast and high-quality data transfer in both directions. Since leased lines serve individual clients and businesses, they eliminate the hassle of connectivity congestion. This ensures top-of-the-range point-to-point internet access.

Leased lines are more reliable than standard ADSL lines and offer premium support and dedicated bandwidth. They boast optimal performance and security and can scale with your organisation’s growing needs.

Women sitting on a couch and on her smartphone in a hotel

Why Choose Us

Content control

Our IT managers can control which sites and information patients and visitors can access when using your on-site Wi-Fi. Filtering rules decide who gets access to confidential client medical data and treatment plans.

Tailored Solutions

We customise a broadband solution to meet the needs of every charity – no matter its size or location. Our teams thoroughly assess your requirements to create tailor-made solutions that perfectly align with your current and future requirements.

Unlimited broadband

Our unlimited business broadband solutions ensure you never run out of data or struggle to connect. All employees and volunteers can enjoy super-fast broadband and communicate instantly with stakeholders, beneficiaries, and other branches.

Customer Service

Each of our clients enjoys direct access to a dedicated account manager. Your account manager serves as your main point of contact, working closely with you to understand your goals, address account queries, and ensure you receive the highest level of service.

Expertise

Our technicians boast 45 years of experience in the industry. Our team always offers the correct solutions to speedily fix any connectivity issues.

What Our Clients Say About Us

We treat every one of our clients as a valued partner, ensuring they always enjoy the fastest, highest-quality broadband connection.

Here’s what our satisfied clients have to say about our reliable service:

“We been with Mid Digital for 18 months now and have always found them to give the highest level of service. The transition from our previous provider was very smooth with any issues being dealt with promptly and efficiently. I find the ability to have shared data and call time across all our numbers extremely beneficial and this was not available from our previous provider, so we have received better service at a reduce cost by going with Mid Digital. If I have any issues, I feel confident I can either ring or email them and I will get a prompt and useful response, again this wasn’t the case with my previous provider.”

Simon Hall

IT Manager

“Kingfisher Learning Trust has partnered with MID Digital Solutions for over a decade, both as a standalone school prior to creating the Trust and now as a group of 4 schools currently. The Trust places great emphasis on long term sustainable partnerships with key suppliers and to enable this we need to receive the best possible service, both proactively and reactively. MID have done this and continue to do this consistently. They are a key partner in providing mobile phone and data across the Trust, but also a key partner in supporting the Trust with its digital strategy moving forward. The team at MID always deliver on what they promise, offer us the best possible deals and the people are great to deal with. I cannot recommend them highly enough”

Micheal Unsworth

Chief Operating Officer

“Our experience of customer service from MID is second to none. Contracts are always renewed in good time and they go the extra mile to try and get the customer the best deal. In terms of response times, I can’t ask for a more efficient and effective service to technical issues. I would have no problem recommending MID to any potential customer.”

Bobby Wilson FCCA

Finance Director

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Ask us about Connectivity

As part of our culture of customer service, we don’t use call centres.

Our customers have a dedicated account manager they can call for anything they need.

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FAQ

Frequently Asked Questions

You ask, we answer.
What internet speeds do charity organisations need?

Your individual needs will depend on the size of your organisation and specific activities. However, most charities need a minimum broadband speed of around 50 Mbps. This speed supports basic operations, such as email and video communication and internet browsing. For larger charities that rely heavily on videoconferencing, cloud-based applications, and online fundraising, we recommend an internet speed of around 100 Mbps.

Can I upgrade my internet connection at a later stage?

Yes. MID Digital Solutions offers scalable solutions that can grow with your charity. Regularly adjust and customise your broadband packages as your organisation and its activities expand.

What security measures should I consider for my charity broadband setup?

Charities handle sensitive information such as donor details and financial transactions. Therefore, ensure your ISP uses the latest technology, such as up-to-date firewalls and data encryption. Also, use secure Wi-Fi networks to protect your organisation against cyber threats. Regularly training staff and installing up-to-date software can further enhance your valuable data’s security.

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