Broadband For Care Homes
Every care home needs access to the latest technology and tools to deliver top-class services. High-quality broadband internet is vital to enhance communication and residents’ quality of life.
Learn how MID Digital Solutions’ broadband connectivity solutions can guide your care home into the future.
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Fast And Reliable Broadband For care Homes
A reliable internet service helps care home employees communicate and connect with external healthcare workers. It also contributes to the easy storage and access of healthcare records, ensuring residents receive timely treatment.
Your broadband needs depend on the size of your facility, its location, and internet usage.
To find the broadband that best fits your needs, consider the following services offered by MID Digital Solutions:
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Single Order Generic Ethernet Access (SOGEA)
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Fibre to the Premises (FTTP)
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Fibre to the Cabinet (FTTC)
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Leased Lines
SOGEA (Single Order Generic Ethernet Access)
SOGEA eliminates the need for traditional phone lines to connect to the internet.
It uses optic fibre and copper cables to transfer data. Optic fibre broadband converts data into light signals, increasing the speed of information transfer and allowing for almost immediate data exchange. Once this conversion takes place, the data enters your care home premises via copper wiring.
SOGEA broadband technology has the following benefits:
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Impressive upload and download speeds
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Easy to install and maintain
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Cost-effective
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Quality connectivity
FTTP (Fibre to the Premises)
FTTP does not need copper cabling to function and delivers data to care homes via fibre optic cabling, boasting faster broadband speeds.
An FTTP setup feeds information from your internet service provider’s server via this cabling. The wiring leads directly into your internet router, without the need for copper wiring. This leads to faster internet speeds and improves your connection’s reliability.
FTTP systems provide better data security, ensuring residents’ digital care records and treatment data are kept confidential.
FTTC (Fibre to the Cabinet)
FTTC is another broadband technology that combines optic fibre and copper cabling.
With FTTC, fibre cables feed information from your ISP’s servers to a local street cabinet. From here, copper cabling transmits the data to your care home. Though offering relatively impressive speeds, the copper wiring may cause a reduction in the speed and quality of your care home’s connection.
FTTC is often the more affordable internet option for many care facilities. It is widely available in the UK and boasts easy installation and maintenance.
Leased Lines
Leased lines offer a secure internet connection between two or more business premises, making it ideal for care homes with multiple locations. This line feeds directly to your facility and its various off-site clinics, meaning you won’t contend with other businesses for bandwidth.
It uses ultrafast full-fibre broadband to transmit data at high speed. This setup ensures high-quality information delivery and enhanced security. It also offers symmetrical upload and download speeds.
A leased line service ensures:
Easy access to treatment records and solutions
Uninterrupted communication with caregivers and healthcare professionals
Why Choose Us
Content control
IT managers can control the websites employees, residents, and visitors access via your fibre broadband connection. Controlled access helps enhance the security of your internet connection, protecting residents’ healthcare information.
Static IP address
All our broadband packages boast static IP addresses. This allows employees and healthcare workers remote access to client and patient records. Static IP addresses ensure ultrafast broadband services, enhanced data security, and a consistent connection.
Unlimited broadband
Our broadband packages come with unlimited data, ensuring that your care home enjoys always-on internet connectivity.
Customer Service
There is no need to contact a call centre to troubleshoot connection or account queries. Our individually assigned account managers proactively provide you with real-time solutions and progress reports.
Expertise
MID Digital Solutions’s friendly technical team has the skills and experience to help you quickly diagnose and fix any technical issues.
What Our Clients Say About Us
Every MID Digital Solutions client knows their worth and receives the service and support they deserve.
Here’s why hundreds of our clients recommend us:
“We been with Mid Digital for 18 months now and have always found them to give the highest level of service. The transition from our previous provider was very smooth with any issues being dealt with promptly and efficiently. I find the ability to have shared data and call time across all our numbers extremely beneficial and this was not available from our previous provider, so we have received better service at a reduce cost by going with Mid Digital. If I have any issues, I feel confident I can either ring or email them and I will get a prompt and useful response, again this wasn’t the case with my previous provider.”
“Kingfisher Learning Trust has partnered with MID Digital Solutions for over a decade, both as a standalone school prior to creating the Trust and now as a group of 4 schools currently. The Trust places great emphasis on long term sustainable partnerships with key suppliers and to enable this we need to receive the best possible service, both proactively and reactively. MID have done this and continue to do this consistently. They are a key partner in providing mobile phone and data across the Trust, but also a key partner in supporting the Trust with its digital strategy moving forward. The team at MID always deliver on what they promise, offer us the best possible deals and the people are great to deal with. I cannot recommend them highly enough”
“Our experience of customer service from MID is second to none. Contracts are always renewed in good time and they go the extra mile to try and get the customer the best deal. In terms of response times, I can’t ask for a more efficient and effective service to technical issues. I would have no problem recommending MID to any potential customer.”
Ask us about Connectivity
Our customers have a dedicated account manager they can call for anything they need.
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FAQ
Frequently Asked Questions
How does my broadband speed impact resident care?
A reliable, high-speed internet connection ensures seamless, uninterrupted communication. It also allows carers to connect with healthcare professionals, aiding accurate and speedy healthcare information delivery. Residents also enjoy connecting with their loved ones via video calls and online engagement activities, enhancing their quality of life.
What internet speeds do care homes need?
Care homes typically need a fibre broadband connection with average speeds of around 40 Mbps. However, larger facilities, especially those offering telehealth and digital services, need a larger broadband internet service package.
What measures do MID Digital Solutions provide to ensure internet security?
We use the latest, state-of-the-range encryption technology and firewalls to ensure client and healthcare data security. Regular security audits ensure our systems and networks proactively protect against data breaches. Our online security measures also adhere to UK data protection and healthcare legislation.