Business Mobile
We’re immensely proud to be one of O2’s Partners as they believe in our abilities to provide outstanding, world-class customer support and service, as well as offer a high level of digital knowledge and expertise in the marketplace.
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FAQ
Frequently Asked Questions
You ask, we answer.
Are MID Digital Solutions a 3rd Party?
As an O2 Business Franchise Partner, we have been carefully selected to join O2’s extensive Direct Partner Network as we offer a localised and personalised end to end customer experience.
Do I pay my O2 Mobile bill to O2 or MID Digital Solutions?
As we are a direct partner of the O2 Network, you will receive an O2 Bill direct from the network with access to their award-winning billing platform. You can log into MyO2 for Business by clicking this link
How do I make changes to my tariff, such as increasing data allowances?
We have made our business tariffs flexible so that you can change your tariff once every billing cycle. Call your dedicated Account Manager on their direct line to discuss further.
Can I change my tariff and handset mid-way through a contract?
That depends on your agreement. We can fast-track upgrade our sim-only plans to handset tariffs at any time.
Can you cap my data allowance to avoid unnecessary bill charges?
Yes. On our individual small business tariffs we can add spend caps to your individual numbers. These can be added at various amounts starting at £0, so you can cap data allowance, premium calls, premium text messages, and MMS.
Contact
Ask us about Business Mobile
As part of our culture of customer service, we don’t use call centres.
Our customers have a dedicated account manager they can call for anything they need.
Request a call
Please enter your details below and one of our team will call you back for a chat.