What Is VoIP?
Over the past few years, there has been a steady shift in businesses looking to adopt a “work from anywhere” strategy for their employees. Although this has been happening for a while, the COVID-19 Pandemic brought this to the fore, with offices and shared workspaces...
How to communicate with your customers effectively to set your business apart
There are hundreds of businesses out there trying to occupy the same space as you. According to a study by Crayon, 87% of businesses shared that their market has become more competitive in the last three years, making it more important than ever to stand out. The good...
How Does Hybrid Working, Work?
The world has seen a rise in remote workers as businesses and employees realise just how easy and valuable flexible working can be. However, ensuring face-to-face employee engagement within the workplace is still important. Enter the hybrid work model. This guide will...
How To Use Amazing Customer Service To Get More Leads
According to research, a massive 93% of customers will likely do repeat business with companies that offer excellent customer service. 78% of consumers are also far more willing to do business with them again after a mistake. “We see our customers as invited guests to...