Phone Systems For

schools

Modern phone systems are crucial for schools to maintain effective communication. This is precisely why MID Digital Solutions offers unified communication solutions that cater specifically to the unique needs of educational institutions, ensuring seamless communication.

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Cloud-Based Phone Systems for schools

Cloud-based telephone systems have revolutionised how schools handle their communication needs. These systems are hosted on the internet and offer flexibility, cost savings, and advanced features.

VOIP

Voice over Internet Protocol  (VoIP) allows calls to be made over the internet, reducing the need for traditional phone lines.

Hosted PBX

A service where the PBX equipment is hosted by a service provider, offering lower costs and maintenance.

Ip PBX

Internet Protocol Private Branch Exchange (IP PBX) is a telephone system that uses IP networks to manage and route calls.

Benefits of cloud-based phone systems

Key benefits for schools include:

Scalable & Flexible

Easily adaptable to the changing needs of school telephone systems. Can be accessed from various devices, including desk phones, mobile phones, and laptops.

Cost-effective

Lower upfront costs and reduced maintenance expenses.

Reliability

Cloud-based systems offer high uptime and disaster recovery options, ensuring uninterrupted communication.

Advanced features

Access to features like call forwarding, voicemail-to-email, and automated attendants.

Remote access

Staff can make and receive calls from practically anywhere, provided they have an internet connection. This supports remote work and mobile teaching.

optimise Your School Communications with 3CX

3cx logo

3CX is a leading software-based PBX solution that uses VoIP to transmit calls. It can transform a school telephone system and offers features such as:

– Video conferencing

– Call recording

– Instant messaging

– Remote management

This ensures incredibly efficient communication within the school environment.

Why Choose Us

Expertise

We have over 25 years of experience in the business telecoms industry, in addition to a firm understanding of the education sector and its adjoined needs.

Comprehensive Solutions

We offer a wide range of business phone systems. From mobile communications and VoIP phone system installations to cloud phone calls, we offer solutions to bolster all functions of an academic institution.

Customer Service

Your dedicated account manager provides personalised service and support.

Cost savings

We provide subscription-based services that eliminate the need for costly maintenance contracts.

Contact

Ask us about A bespoke unified communications system for your school today

As part of our culture of customer service, we don’t use call centres.

Our customers have a dedicated account manager they can call for anything they need.

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What Our Clients Say About Us

“We been with Mid Digital for 18 months now and have always found them to give the highest level of service. The transition from our previous provider was very smooth with any issues being dealt with promptly and efficiently. I find the ability to have shared data and call time across all our numbers extremely beneficial and this was not available from our previous provider, so we have received better service at a reduce cost by going with Mid Digital. If I have any issues, I feel confident I can either ring or email them and I will get a prompt and useful response, again this wasn’t the case with my previous provider.”

Simon Hall

IT Manager

“Kingfisher Learning Trust has partnered with MID Digital Solutions for over a decade, both as a standalone school prior to creating the Trust and now as a group of 4 schools currently. The Trust places great emphasis on long term sustainable partnerships with key suppliers and to enable this we need to receive the best possible service, both proactively and reactively. MID have done this and continue to do this consistently. They are a key partner in providing mobile phone and data across the Trust, but also a key partner in supporting the Trust with its digital strategy moving forward. The team at MID always deliver on what they promise, offer us the best possible deals and the people are great to deal with. I cannot recommend them highly enough”

Micheal Unsworth

Chief Operating Officer

“Our experience of customer service from MID is second to none. Contracts are always renewed in good time and they go the extra mile to try and get the customer the best deal. In terms of response times, I can’t ask for a more efficient and effective service to technical issues. I would have no problem recommending MID to any potential customer.”

Bobby Wilson FCCA

Finance Director

FAQ

Frequently Asked Questions

You ask, we answer.
What is the phone systems installation process like?

The installation process is straightforward and designed to cause minimal disruption to your school’s daily activities. Our team will handle everything from start to finish, ensuring a smooth transition.

How much does a new phone system that's cloud-based cost?

The cost of a cloud-based phone system varies based on the size and needs of your school. However, it’s generally more cost-effective than traditional phone systems due to lower upfront and maintenance costs.

What are the key features to look for in a school phone system?

Important features of school telephone systems include:

  • Emergency notification capabilities

  • Classroom intercom functionality

  • Voicemail-to-email options

  • Call routing

  • Integration with school management software

Additionally, features like auto-attendant, call recording, and conference calling can be highly beneficial for administrative purposes.

Will school staff need training to use a new phone system?

Yes, often staff require comprehensive training to ensure they’re comfortable and proficient with the new school telephone system. This includes detailed instructions as well as ongoing support as needed. This is why MID Digital Solutions offers dedicated account managers for optimal support.

What are PSTN phone lines?

The Public Switched Telephone Network (PSTN) is the traditional telephone system used for voice-oriented communications. It’s also known as Plain Old Telephone Service (POTS), landlines, or fixed lines. Despite being used since the late 1800s, this is currently not the best phone system for schools.

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