Our Business Team manage and service over 3000 business customers. Our pro-active account management helps our customers concentrate on their day job while we take care of their account. In addition, through regular account reviews, we make sure our customers are kept up to date with the latest technology to help their business.
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Frequently Asked Questions
You ask, we answer.
Are MID Digital Solutions a 3rd Party?
As an O2 Business Franchise Partner, we have been carefully selected to join O2’s extensive Direct Partner Network as we offer a localised and personalised end to end customer experience.
Do I pay my O2 Mobile bill to O2 or MID Digital Solutions?
As we are a direct partner of the O2 Network, you will receive an O2 Bill direct from the network with access to their award-winning billing platform. You can log into MyO2 for Business by clicking this link
How do I make changes to my tariff, such as increasing data allowances?
We have made our business tariffs flexible so that you can change your tariff once every billing cycle. Call your dedicated Account Manager on their direct line to discuss further.
Can I change my tariff and handset mid-way through a contract?
That depends on your agreement. We can fast-track upgrade our sim-only plans to handset tariffs at any time.
Can you cap my data allowance to avoid unnecessary bill charges?
Yes. On our individual small business tariffs we can add spend caps to your individual numbers. These can be added at various amounts starting at £0, so you can cap data allowance, premium calls, premium text messages, and MMS.
Examples of Business Mobile deals
See our pricing
- Unlimited minutes
- Unlimited texts
- 150 GB of data
- Sim Only
iPhone 13 128GB
- Brand new iPhone 13 Handset
- Unlimited Everything
- No upfront costs
- First 3 months half-price
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In a saturated industry, MID Digital Solutions stood out and have impressed due to their no-nonsense approach, we have found the team genuine and a pleasure to deal with and look forward to continuing our working relationship
We have dealt with Lucie at MID for a number of years and she is an absolute pleasure to deal with! Great customer service, quick responses and always gets our business great deals on the latest phones. Would not hesitate to recommend!
We have been a client of Mid Digital Solutions for some time now and have always been impressed with the all-round service and care that is provided by the whole team. No matter who is dealing with your query they always ensure that things are dealt with in an efficient manner, and this is one of the reasons why we hope to continue our partnership with MID for many years to come.
DMD Recruitment has recently taken receipt of four handsets from MID Digital Solutions. From the first conversation through to delivery, the service received from Russell Goldthorpe was excellent. Communication was consistent and I was regularly kept up to date with where we are at in the process which was smooth and fast. Delivery was personal, follow up to check all okay really good. The little surprise thank you for the team was a lovely personal touch too and very much appreciated. These are little things that make a big difference and lasting impression. I’d highly recommend to anyone looking for their services.
Ask us about Business Mobile
As part of our culture of customer service, we don’t use call centres.
Our customers have a dedicated account manager they can call for anything they need.
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