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Phone Systems

With the ISDN Switch Off coming in 2025, there’s never been a better time to move to an internet based Phone System. Switch over now and start saving! 

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Connect your team & your customers

3CX integrates phone system, video chat, and live chat functionalities, offering seamless communication and collaboration for your organization. Trusted by over 12 million users, this intelligent system enhances internal operations, provides valuable data insights for call centers, and more. Contact us today to discover how 3CX can revolutionize your business communications.

A Comprehensive Unified communications solution. Integrating communication channels into a single platform & communicate with your team through voice and video calls, chat, email, and more. 

3CX’s scalability means it’s able to adapt to changing business needs, grow as your business grows, and avoid unnecessary expenses associated with traditional phone systems because it’s software based.

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Frequently Asked Questions

You ask, we answer.
What is the ISDN Switch off, and will I be affected?
Traditionally, ISDN technology allowed inbound and outbound voice calls through a ‘digital’ line. BT first launched ISDN in 1986 to migrate outdated landline technology to digital. However, SIP trunking is now replacing ISDN services with Cloud Hosted phone services being the chosen methods of communications. This means ISDN will be phased out entirely by 2025, starting with some areas as soon as January 2021. So, if your phone calls do not currently travel over the internet, you must make the change by December 2025.
Do I need to use a traditional desk phone with a Unified Communications System?
The short answer is no! You can use an IP-based desk phone. However, if your device has an internet connection (e.g. mobile or laptop), you can usually use it to make and receive calls as if you were sitting at your desk.
Do you cap data?
A typical voice call uses 100kb of data per call, meaning that a standard ADSL Broadband Line would be sufficient. However, you should consider the number of users and concurrent calls taking place. We would always ensure a good quality fibre connection is installed where possible to guarantee the quality of service.
Is a Unified Communications system more expensive?
No! As it’s a subscription-based service, it’s incredibly cost-effective compared to legacy phone systems and infrastructure. In addition, you get inclusive calls and a portfolio of many features and benefits. You’ll also save money by not having a maintenance contract.
Can I keep my existing phone numbers?
Absolutely. We can move all your current numbers over to a new solution with minimal disruption. We can also provide new numbers for any geographic location.
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As part of our culture of customer service, we don’t use call centres.

Our customers have a dedicated account manager they can call for anything they need.

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